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Library Services

FAQ

Frequently Asked Questions

 


What are the Library Opening Hours?

Library opening hours vary depending on the time of year. Click here to see the updated Library hours.

How do I print or photocopy?

Printing and photocopying services are available in the Library. Students receive an initial amount of free printing credit at the beginning of each semester but after that you will need to pay for both services. The amount of free printing credit depends on what course you are studying.
 
If you have credit, just login to any computer or photocopier in the Library and print your work. If you do not have credit, you will need to purchase this through the self-service payment machine available in the library or at the Finance Department.
 
Both the printers and photocopiers are located in a room near the entrance to the Library.

Can I scan my documents in Library? Do I need to pay?

Yes, you can use the computers dedicated to scanninglocated behind the Circulation Desk and next to the newspapers. You do not need to pay for scanning, you only need to make sure you have topped up your printing credits before printing a document. Please read the previous question for detailed instructions on printing credits.

 

Do I need to create a Library account to access the Library Books as well as Online Databases? Where do I need to login?

There are two different Library accounts you need to know about:First:AUD Library Account that allows you to check out books and physical materials as well as login when you click on “Read Online” when searching the library selecting Full Text Search


Second:AUD Library e-Resource Access that allows you to access Library electronic resources including databases on and off campus

How long and how many books/magazines/DVDs can I check out?

The loan period as well as the number of items available to check out, vary according to patron categories. Please see our Library Services guide for more information.

How do I renew books online?

Please follow these steps:

  • Login to your library account on the Library website (top right of the screen) or login directly from the catalog
  • Click on the top right-hand side of the page, on Login to your account and open in a new browser
  • Enter your library account login details and view your account.
  • Now select the books/titles you want to renew, and then click Renew Selected or Renew All.
  • If the item is Not renewable or if there are any issues with renewing online please call the circulation desk +971(4)3183183

Note: Make sure you check the date item has been renewed to! You can only renew books, DVDs and magazines - ONCE.

Forgotten your password? Refresh your password here. It is recommended you use the same login credentials that you use for Blackboard and your AUD accounts.

How can I see the books I’ve checked out for my previous projects and returned?

Patrons can view the list of all books checked out during the academic year. Login to your library account on the Library website (top right of the screen) or login directly from the library catalog - and then click on the icon My Reading History, to see the list of all the books you have checked out/returned.

Forgotten your password? Refresh your password here. It is recommended you use the same login credentials that you use for Blackboard and AUD accounts.

Where are the MLA/APA/Chicago or other Citation help sheets?

Find resources, including guides on MLA, APA and the Chicago Manual of Style on the Writing & Citing Guide.

Can I download e-books on my iPad, smart phone, tablet or computer or read them offline?

We have access to major e-book databases (ProQuest eLibrary and EBSCO eBooks), both of which can be viewed (read) online and offline. In order to read an eBook offline or download it, do follow the steps below and install software on your PC, tablet/iPad, or smart phone:
 

1.    Create an account on EBSCO (you will be promoted) to download a title. This is not necessarily an AUD account and can be any username and password you prefer. It is not necessary to create a personal account to download eBooks on our ProQuest platform.

2.    Follow the prompts and - install/download Adobe Digital Editions for your PC, Mac, or laptop. Download Bluefire Reader app from Google Play on your Android phone or tablet or from iTunes for an Apple device (iPhone, iPod Touch, or iPad)

3.    eBooks are available for different loan periods and access from your digital library will be lost after this period.

Need more help? Watch the following videos on eBooks from EBSCO or ProQuest eBook Central:

Can I read books online when I am off campus?

You can access electronic books while inside or outside the university. Just make sure you login with the same username and password as your Blackboard and click on “Read Online” or “FullText PDF”.

Can I access databases when I am off campus? How?

The majority of AUD Library databases are also available off campus. You can access them by entering your username and password (same credentials as you use for Blackboard and AUD PC). Some require that you set up an additional account on campus to access off campus - these include ArtStor, O'Reily Safari, and The New York Times.

Why don’t the links to the databases work, after I copy/paste them in my email?

 Be sure to identify and copy the "permalink" URL provided by the Discovery platform. This is a stable link that will return you to the correct resource.

I am not sure how/where to start my research; is there anyone who could help me?

We are here to help. Drop by the Research Help Desk at the Library, ask the librarians in their offices or explore our many research guides. You can also email us at ReferenceLibrarian@aud.edu